Sales Policy of BLUSOPIC

Effective Date: January 4, 2025

At BLUSOPIC, we are committed to offering a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions for purchasing gourmet food products from our website, blusopic.com. By placing an order with us, you agree to the following terms and conditions.

1. Order Process

When you place an order through our website, you are submitting an offer to purchase our products, subject to the availability of the items and the acceptance of your payment. After you submit your order, you will receive an email confirmation acknowledging receipt of your order. This email does not constitute an acceptance of your order but simply confirms that we have received it.

Acceptance of Order: An order is considered accepted by BLUSOPIC only when we confirm shipment of the product to the provided address. Until the product is shipped, we reserve the right to cancel or modify the order.

2. Product Availability

While we strive to keep our product listings up-to-date, availability is subject to change. If an item you ordered becomes out of stock or unavailable, we will notify you as soon as possible and offer alternatives or a refund for the unavailable product. If we are unable to fulfill your order, you may choose to modify your order or receive a refund.

3. Pricing and Payment

  • Pricing: All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. We make every effort to ensure that the prices displayed on the website are accurate, but errors may occur. In the event of a pricing error, we will contact you to confirm the price before processing the order.
  • Payment Methods: We accept payments via major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as PayPal and other available payment methods offered at checkout.
  • Payment Authorization: By placing an order, you authorize BLUSOPIC to charge the total order amount (including applicable taxes and shipping fees) to the payment method provided.

4. Taxes

Sales tax will be applied to orders based on the delivery address and local tax laws. The applicable sales tax will be calculated and displayed during checkout, and you will be responsible for paying the total amount, including taxes.

5. Shipping and Delivery

  • Shipping Costs: Shipping costs will be calculated and displayed during checkout based on the size, weight, and delivery location of your order.
  • Shipping Methods: We offer a variety of shipping options, which will be available during checkout. Delivery times may vary based on your location and the shipping method selected.
  • Delivery Time: Once your order has been processed and shipped, delivery times typically range from 3-10 business days, depending on the shipping method chosen and your location.
  • Shipping Address: You are responsible for providing an accurate and complete shipping address. We cannot be held responsible for delays or issues caused by incorrect or incomplete address details.

6. Order Cancellations

Once an order is placed and processed, we may not be able to cancel it. If you wish to cancel an order, please contact us immediately at info@blusopic.com or (510) 222-5279. Cancellations are possible only if the order has not yet been processed or shipped.

7. Refunds and Returns

If you are not satisfied with your purchase, we offer a 30-day return policy. You may return the product for a refund, provided the items are unopened and in their original condition. Please refer to our Refund and Returns Policy for more details.

8. Customer Support

For any questions regarding your order, payment, shipping, or products, please contact our customer support team at:

9. Product Information and Descriptions

We make every effort to ensure that the information and descriptions of our products on our website are accurate. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, images, or any other content on our site. Product packaging and specifications may vary from the images shown.

10. Limitation of Liability

BLUSOPIC is not responsible for any damages, losses, or injuries caused by the use or misuse of our products. Our liability is limited to the amount paid for the product or service in question. We are not liable for any indirect or consequential damages arising from your use of the products.

11. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated date will be noted at the top of the policy. We encourage you to review this policy periodically to stay informed about any updates.

By placing an order with BLUSOPIC, you agree to the terms outlined in this Sales Policy. Thank you for choosing BLUSOPIC for your gourmet food products!