Shipping Policy of BLUSOPIC

Effective Date: January 4, 2025

At BLUSOPIC, we are committed to delivering your gourmet food products in a timely and efficient manner. This Shipping Policy outlines the details regarding the shipping process, costs, and expected delivery times. By placing an order through our website, blusopic.com, you agree to the terms outlined below.

1. Shipping Locations

We currently ship within the United States and select international locations. If you are located outside of the U.S., please contact us at info@blusopic.com to confirm availability for international shipping.

2. Shipping Methods

We offer several shipping methods for you to choose from at checkout. These shipping methods may vary depending on your location, the size of your order, and the delivery options available:

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 3-5 business days.
  • Express Shipping: Typically arrives within 1-3 business days.

Delivery times may vary based on location and availability, and are estimates provided by our shipping carriers.

3. Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order. The final shipping fee will be clearly displayed before you complete your purchase.

  • Free Shipping: We offer free standard shipping on orders over $50 within the United States.
  • Shipping Discounts: We may offer special promotions for discounted or free shipping at various times. Please refer to our website for the most current offers.

4. Order Processing Time

  • Order Confirmation: Once you place your order, you will receive an order confirmation email with your order details.
  • Processing Time: We typically process orders within 1-2 business days. Orders placed on weekends or holidays may take longer to process.
  • Shipment Notification: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment.

5. Delivery Time

The delivery time for your order will depend on the shipping method you choose at checkout and your location.

  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 3-5 business days.
  • Express Shipping: 1-3 business days.

Please note that these delivery times are estimates provided by the shipping carrier, and actual delivery times may vary due to factors such as weather conditions, shipping volume, and carrier delays.

6. Shipping Restrictions

  • P.O. Boxes: We do not currently ship to P.O. Boxes.
  • International Shipping: For international orders, customs fees, duties, or taxes may apply upon delivery. These fees are the responsibility of the customer. Please check with your local customs office to determine any applicable fees before placing an order.

7. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. BLUSOPIC is not responsible for delays or issues arising from incorrect or incomplete shipping addresses. If an address correction is needed, please contact us immediately at info@blusopic.com.

8. Shipping Delays

While we strive to meet delivery estimates, delays may occur due to circumstances beyond our control, such as weather conditions, carrier issues, or high shipping volume during holidays. We are not responsible for such delays but will make every effort to assist you if issues arise.

9. Lost or Damaged Shipments

If your order is lost or damaged during shipment, please contact us immediately at info@blusopic.com or call us at (510) 222-5279. We will work with the carrier to resolve the issue. Please keep the damaged product and packaging for inspection purposes.

10. Customer Support

If you have any questions regarding shipping, order status, or delivery times, please contact our customer support team:

By placing an order with BLUSOPIC, you agree to the terms outlined in this Shipping Policy. We are committed to ensuring that your gourmet food products arrive in a timely and safe manner, and we appreciate your business. Thank you for choosing BLUSOPIC!